Frequently Asked Questions

Add the products you want to the cart, open the cart and apply a coupon if you have one, then click Checkout. Enter or pick a delivery address, choose a shipping method, select a payment method and confirm. You can check out as a guest, but a registered account keeps your invoices, order history and returns in one place. A confirmation email and SMS with your order number follow within a few minutes.

You can cancel free of charge from My Orders within 24 hours of placing the order, as long as it has not been dispatched. Once a parcel leaves the warehouse, cancellation is no longer possible, but you can refuse the delivery or raise a return within 7 days of receiving it. Item and quantity changes are not possible after checkout - cancel and place a fresh order instead.

Sign in, open My Orders, select the order and click Download Invoice. The PDF carries our GSTIN, the HSN code for each item and the tax breakup, so it is valid for input credit and for business expense claims. Invoices become available once the order is dispatched and stay in your account for eight years.